We started using iPay88 in 2011 when we started to migrate to a full-automated payment process. Since then, we never looked back as it has simplified our payment method and streamlined our e-commerce payment process. What we like the most is the professionalism and promptness of the iPay88 team in terms of customer service, payment collection, payment remittance, and problem solving. Generally, using iPay88 as a payment gateway provides security, because we know that our money is in safe hands.
Garena Malaysia has consistently grown its business portfolio over the past 7 years and iPay88 with its payment gateway has played an integral part in supporting that growth. We are confident that, with the support of iPay88, we progress towards our aim of becoming a great company in connecting with more people, information, goods and services.
iPay88 is supported by a helpful and efficient team who is quick in responding and is able to assist each time you call them for help. The back end system allows you to check all transactions, compile reports and record all your sales that have taken place online and acts as your database of your customers. We have been with iPay88 for over 10 years and have been impressed with the service level provided; reliable system that provides an efficient platform that is continuously improved and maintained with new features and enhancement to ensure that they are always in the lead within this industry.
iPay88 has helped us to seamlessly automate our online customers’ payment processing, by providing simplicity and convenience to our customers, and speeding up our entire online order workflow so that we can focus on our sales and marketing. Besides that, they have professional and friendly customer service, especially for us non-tech savvy clients. Every time, when we have questions, they are always there to help. Overall, to give them a rating from 1 to 5 stars, we would give them 10!